University of Berkeley - September 2007 to current
Contract - IT Project Manager
Job Requirements
Develop clear project plans with all functional areas, including resource requirements and schedules. Manage multiple Project Managers and Business Analysts. Provide weekly project status reports to Executive Management and issues list requiring Steering Committee review, prioritization and decision. Facilitate project presentations, team meetings, resource engagement, and planning sessions.
Projects & Accomplishments
· Develop and roll-out Project Management and Business Analysis methodology to formalize roles, responsibilities and processes supporting medium to large projects.
§ Project Management process increased confidence of project’s status and ability to meet expected deliverables.
· Append telemarketing database and current Advancement database system to increase stored biographic data.
§ Advancement communities enabled to quickly and easily create marketing campaigns with use of additional biographic data now available.
· Launch Multi-phased $50 Million project to convert Benefactor, the current legacy advancement database system to Advance.
§ Phase 1 completed – Project approved to move into Phase 2 (Implementation)
Security National Servicing Corp. - June 2007 to September 2007
Contract - Project Manager
Job Requirements
Manage multiple projects following SDLC Project Management methodology. Manage team members throughout project process ensuring adherence to documented procedures. Measure project performance based on estimated level of effort and managed resource schedule and cost accordingly.
Projects & Accomplishments
· Enhance reporting capabilities within AMS
· Refresh web design for the
· Automate payroll data created by third party vendor; ADP into SNSC’s accounting system; SAP
§ Due to change in available budget, all contractors were released without prior notification. Each project had been formally defined by the Business groups and accepted by IT. Gate Reviews approved through Requirements phase to continue project work with minimal interruption.
Nationwide Health Plans,
Promotion: Project Manager, PMO
Job Requirements
Manage multiple projects in a cross-functional matrix environment. Adapt complex tools within projects to facilitate effective planning, communication, measuring and control of each project. Responsible for the coordinated management of multiple related projects directed toward strategic goals. Develop and manage project plans and facilitate project activities assigned to team members located throughout the
Projects & Accomplishments
Release following products supporting Office of Strategic Initiative goals: High Deductible Health Plans, Health Savings Account (HSA) qualified plans, member discount programs, multiple benefit & deductible option PPO Health plans, major medical plans, term Life Insurance products, and Dental/Vision products.
· Launched each product on time and within budget
· Overall performance of products exceeded Strategic Sales Goals for 2005 & 2006.
Manage complex IT projects affecting mainframe, legacy system, web, and infrastructure. Projects include introduction of accepting payments over the Internet (credit card and ACH), provide online rating and electronic submission of health insurance application tools to field producers, and manage two large system conversions.
· Implementation of accepting credit card payments over the Internet decreased auto-termination of policies by 20%, thereby reducing administrative costs to retain customers.
· Implementation of online rating tools and submission of electronic applications to our field producers increased overall performance of handling applications process by 50%. In addition, application turn-around time was reduced from 28 days to 16 days.
· Implementation of administrative system conversion increased abilities to support new products and billing methodologies, customer awareness, and reduction in overall administrative costs through improved processes and automation of common processes.